Need help with RankUpDarts?
How can we help?
Start with the section that best matches your issue. If you still need help, contact us directly.
Account & login
Help with registration, login, account access, password-related issues or account deletion.
Games & scoring
Report problems with game flow, entering throws, scoring, round progression or game completion.
Statistics & results
Questions about saved sessions, performance data, monthly statistics, hit rate, progress or rankings.
Trainer & Training Plan
Help with recommendations, detected focus areas, training suggestions or Training Plan behaviour.
Vouchers & access
Questions about voucher codes, promotional access or Premium access activated with a valid code.
Technical problems
Something does not load, a button does not work, the interface behaves unexpectedly or you found a bug.
Before contacting support
Providing a few details usually helps us identify the problem faster.
- Describe what you were trying to do.
- Include the name of the game or section where the problem occurred.
- Describe what happened and what you expected to happen.
- If possible, include a screenshot.
- Include your browser and device type if the issue appears technical.
Premium payments
Premium payment processing is being introduced separately. If payment options are not currently available in your account, this does not indicate a technical problem.
Still need help?
Send us an email and describe the issue. Please do not send passwords, payment card details or other sensitive authentication information.
Email supportinfo@rankupdarts.com
We review support requests individually and will reply to the email address used to contact us.